Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or holidays will begin processing on the next business day. High‑volume periods may cause slight delays, but we’ll always keep you updated.
Shipping Methods & Delivery Times
We offer multiple shipping options at checkout, including:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days
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Express Shipping: 1–2 business days
Delivery times are estimates and may vary based on carrier delays, weather, or high‑volume seasons.
Shipping Rates
Shipping costs are calculated at checkout based on your location, selected shipping method, and the weight/size of your items.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. Tracking updates may take up to 24 hours to appear.
Shipping Restrictions
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We do not ship to P.O. Boxes for certain electronics or high‑value items.
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Some products may have regional restrictions due to manufacturer or carrier rules.
Lost, Stolen, or Damaged Packages
We are not responsible for packages marked as delivered by the carrier. If your package arrives damaged, contact us within 48 hours with photos so we can assist with a replacement or claim.
Incorrect Address
Customers are responsible for providing accurate shipping information. If an order is returned due to an incorrect address, additional shipping fees may apply.